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Privacy Policy

PRIVACY STATEMENT & POLICY

• Smiths Office Solutions is highly committed in complying with the Australian and international privacy laws and to protect our customers privacy.

Smiths Office Solutions collects details from its customer for the sole purpose of processing the customer’s order more efficiently and to allow customers to fully experience and benefit our online ordering features.

• All customer and credit card data is securely processed and encrypted through the eWAY payment gateway to offer the highest level of protection possible. eWAY adheres to the highest security standards set by Visa and MasterCard. During the eWAY transactions, Smiths Office Solutions does not store the credit card personal details.

Smiths Office Solutions does not disclose, sell or trade any collected information of its customers to any third parties other than those used to verify the order, such as banks or the financial issuer of credit card.

Smiths Office Solutions does not disclose any information about our suppliers to anyone unless it is deemed necessary.

Smiths Office Solutions will use email and SMS whenever possible to keep customer informed of their order status.

Smiths Office Solutions will not use customer details or email addresses for sending unsolicited emails (SPAM).

• Smiths Office Solutions will provide the customer details to the appropriate authorities if the information we received is deemed to be false or misleading.

Smiths Office Solutions uses ‘cookies’ for maintaining contact with a user through a website session. A cookie is a small file supplied by our web server and stored by the web browser software on your computer when you access this site. An explanation of cookies can be found at the site of the Office of the Australian Information Commissioner.

• Cookies allow us to recognize you as an individual as you move from one of our web pages to another. This information is only used to help you use our website systems more efficiently, for example by maintaining a record of what sorting you prefer to view pages in, not to track your movements through the internet, or to record private information about you.

• Search terms you enter when using our search engine are collected, but are not associated with any other information that we collect. We use these search terms to ascertain what customers are looking for on our site, and to improve the services that we provide.

• There maybe misprints, human errors, or omissions on our website. We reserve the right to make changes and corrections in prices, products and specifications without notice.

• From time to time manufacturer’s specifications are subject to change without notice as they improve their products therefore information as well as pictures and hyperlinks contained throughout this website can sometimes be out of date.

• All goods remain property of Smiths Office Solutions until payment has been received in full. Until title passes, Smiths Office Solutions can retain, repossess and/or resell all goods.

• Smiths Office Solutions reserves the right to withdraw any products or specials listed on its website and to update prices and stock availability according to the market condition without notice.

These Terms and Conditions are subject to change without notice.

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